forever002 server outage

Thursday, November 30, 2017

30/11/2017 07:09

Yesterday, after a kernel update, forever002 rebooted and did not recover from the reboot. Our technicians are running an FSCK on the tertiary drive after which we will be reinstalling the OS on the primary drive. All of the data appears to be safe in the /home2 partition and we expect no data loss from this recovery. we will update this ticket as we continue to recover the services on this server.

In the mean time, no server services are available.

30/11/2017 16:25
Server servieces have been restored, and accounts are coming back online overnight. Smaller accounts will likely be back faster thatn those with larger storage requirements. We will update this announcement when the restore is complete.

01/12/2017 10:25
75% of the accounts on the server have been restored, and are accessable. If your account is still not available, it may have been one of hte larger aaccounts on the server and restassured it will be restored by EOD today.